FAQ

General questions

Where can I find Sugardale products in my area?

Check out our product locator at http://sugardalefoods.com/where-to-buy

How do you read the sell by date on the product package?

Example Bacon Package

Example Hot Dog Package

The date on the package is illegible; can you tell date from UPC code?

The UPC code will not provide us with enough information to determine the best if used by date. If you are able to photograph the information or read the LOT number or letter that will help us determine a more accurate date.

How long past the best if used by date is the product still good?

If there is a Sell by date on the ham it may be used seven days past. If the product has a Best if Used By date it will not be safe to eat after that date. Products may be frozen prior to the best if used by date.

Can I eat a Sugardale product past the best if used by date?

We cannot recommend consuming any Sugardale meats after the best if used by date, unless the product has been frozen prior to the best if used by date.

How long is the product good once the package is opened?

We follow the USDA website guidelines for refrigerated foods. Their helpful chart for all meats can be found here.

My Sugardale product has been in the refrigerator for a week/ month/ longer. Is it still good?

If the Sugardale product is in its sealed original packaging and the best if used by date has not passed, it should be good.

I left my bacon/ham/hot dogs out at room temperature overnight– is it still okay to use?

We cannot recommend eating products that have been stored outside of refrigeration for any length of time.

How long is the product in the freezer good for?

Food stored constantly at 0°F will always be safe. Only the quality suffers with lengthy freezer storage.

Can you freeze leftovers after they’ve been cooked?

It is not recommend.

Do you give tours?

In order to maintain the highest level of food safety, we cannot allow tours of our facility.

Are you an American company?

Sugardale Foods is proud to be a family-owned, American company headquartered in Massillon, Ohio since 1920.

Where are your products processed?

All products are processed at our facilities in Ohio

Are Sugardale products gluten free?

Yes! All Sugardale products are gluten free, including our hams with glaze packets.

Where do the hams come from?

All of our hams are purchased from the United States and Canada.

The Semi-Boneless ham looks and tastes different. Did you change the product?

We have recently changed the look of our semi-boneless ham, but kept the same great taste. The exterior has more of a hand-crafted look. Additionally, we have also reduced the sodium level in the ham.